Frequently Asked Questions
910 Beach does NOT have air-conditioning. The temperature in Vancouver rarely goes above the point where air conditioning is required. We have provided each bedroom with either a table top or a floor standing 3 speed fan. All suites have windows that are capable of opening to allow the English Bay sea breeze to flow through.
Failure to cancel your reservation for Bachelor, Junior Suites, One Bedroom Suites, or Bedroom Deluxe Suites before 48 hours of the arrival date will result in 1 (one) night’s room and taxes to be charged to your credit card used at the time of making the reservation.
Failure to cancel reservations for Penthouse Suites or the 2 Bedroom Suite before 7 days of arrival date will result in the entire length of stay room and taxes to be charged to your credit card used at the time of making the reservation.
Children & their needs
There is a small limited number of cribs, highchairs and playpens available on a first come, first served basis.
Check In / Check Out Times
Check in time is 4:00pm on your day of arrival and check out time is 11:00am on your day of departure.
We guarantee that all rooms will be ready for arrival by 4:00pm. For guests arriving before 4pm, if your room is ready, we will check you in immediately. If your room is not ready when you arrive before 4pm, we can certainly store your luggage until 4pm or later.
910 Beach has a high occupancy year round. Penalty may be implemented if sufficient time has not been provided due to a change with ones departure for long-term contracts. Check out time is 11:00am on your day of departure. Late check out times MAY be available but are not guaranteed. Upon request and approval by manager, no charge for late check out up to noon (12:00pm), from noon to 3pm would be an additional ½ rate charge, anytime past 4pm would be a full rate charge.
910 Beach has a modest fitness facility with an exercise bike, treadmill and weight stack.
910 Beach does not have any Food and Beverage outlets on property. Each of our rooms are self contained condominium units with cooking facilities. There are some outstanding restaurants within a short walk of the hotel.
Local Dining Options – Helpful Links:
Included in Rate
Please note that your room rate does not include any incidentals that you may incur, such as local or long distance calling, parking charges, internet charges or gratuities, nor does it include any municipal, provincial taxes.
Your rate does include a daily self-serve grab & go complimentary continental breakfast served in the breakfast room from 6:30am to 9:30am.
All suites are equipped with its own modem to provide a wireless high-speed connection where you can hook up to six devices. Charges are $4.99/daily, $19.99/weekly, $39.99/month plus applicable taxes.
All suites have fully stocked kitchens, including 3 pots with lids and 1 frying pan, cooking utensils, set of 3 pyrex mixing bowls, cheese grater, cutting boards, set of sharp kitchen knives, cutlery, china, glassware, toaster, kettle, full size fridge, stove and dishwasher. Of course, you have to bring your own food!
We have a small storage area where we can store your luggage for a short time. Perfect for early arrivals or if you have a late flight home, and want to store your luggage so you can squeeze in one more day of shopping!
For stays of 6 days or less – Each room receives daily maid service.
For stays of 7 days to 30 days – Receives twice per week maid service.
910 Beach provides underground; double gated secure parking for an additional $18 per vehicle per day (subject to 27.05% applicable taxes) with full in and out privileges. Monthly parking ($200/month plus 27.05% taxes) is only applicable to those in a long-term arrangement.
Large & loud parties are strictly forbidden at the hotel and a strict quiet by 11:00pm (indoors and out) is heavily enforced. Any misbehavior or inconvenience to any guest will not be tolerated, and may result in your immediate eviction from the premises.
910 Beach Avenue has a zero tolerance for partying and it is an absolutely no smoking facility inside or out in all public areas.
We strictly follow a no-pet policy throughout our property. We appreciate your understanding.
910 Beach Apartment Hotel does not accept third party authorizations due to the increase of credit card fraud. If you wish to make a payment for a third party, you must come to the property physically to process the payment.
910 Beach Avenue does not have a pool. The closest indoor public pool is located 1/2 block from hotel on 1050 Beach Avenue at the Vancouver Aquatic Center. They can be reached at 604-665-3424 for schedules and admission fees, or by visiting their website.
Room with a Balcony
There are a small limited number of rooms with a balcony. Please note that due to the high number of requests for rooms with balconies, we cannot guarantee a balcony but we will try our best to accommodate all requests. Suites that are guaranteed to have a balcony or patio are penthouses and bedroom deluxes.
910 Beach Avenue prides itself on its no-smoking policies. All guest rooms, indoor and outdoor public areas are 100% non-smoking, and this includes outdoor balcony and patio spaces that may or may not be attached to your suite. If a guest wishes to smoke, we would respectfully request that you remove yourself from the property and away from all windows, doors, entrances and exits. Smoking is strictly prohibited in all indoor/outdoor spaces without exception. Smoking anywhere on 910 Beach property will result in a $200 by-law fine plus taxes.
Room with a View
There are a small number of suites that have water views. Our facility is an 8 story building that is surrounded by 10-20 story residential towers. Views are limited, however to ensure you have a partial water view with either Granville Island, Marina or bridges, please make sure to book a Premier Junior Suite, or any of the penthouses.
Star or Diamond Rated
Being an independent privately owned condominium rental facility, we are not affiliated with any star or diamond rating system. We are members of Tourism Vancouver and are a BC approved tourist accommodation, regularly inspected by Super Natural British Columbia for our housekeeping standards. Award winning in 2003 by the British Columbia and Yukon Hotels Association in recognition of our ‘Impeccable, consistently high housekeeping standards’.